COBHAM SAILOR Fleet One Instalační manuál

SAILOR Fleet OneUser & installation manual

Chapter 1: Introduction98-141368-A 2Features and interfacesThe SAILOR Fleet One system offers the following features and interfaces: Simultaneous voi

Chapter 6: Maintenance and troubleshooting98-141368-A 923. In the field UPLOAD SOFTWARE TO TERMINAL, click Browse...4. Browse to the new software vers

Chapter 6: Maintenance and troubleshooting98-141368-A 933. Click Check for updates.The terminal will now connect to the Internet through the BGAN netw

Chapter 6: Maintenance and troubleshooting98-141368-A 94Troubleshooting guideThe below table provides information on some of the problems that might o

Chapter 6: Maintenance and troubleshooting98-141368-A 95A Phone connection cannot be established.The cable is not properly connected.Connect the cable

Chapter 6: Maintenance and troubleshooting98-141368-A 96Status signallingThe terminal has different means of status signalling, to help you find the c

Chapter 6: Maintenance and troubleshooting98-141368-A 97Generate a diagnostic reportThe diagnostic report contains relevant information for troublesho

Chapter 6: Maintenance and troubleshooting98-141368-A 98Event messagesDisplay of event messagesThe terminal can detect events during POST (Power On Se

Chapter 6: Maintenance and troubleshooting98-141368-A 9900270 to 00279Voice module errorVoice services cannot be accessed by the terminalContact your

Chapter 6: Maintenance and troubleshooting98-141368-A 10001300 to 01309No GPS fix The GPS receiver has not yet achieved position fix.Make sure the vie

Chapter 6: Maintenance and troubleshooting98-141368-A 10102900 to 02909Network failed authenticationThe SAILOR Fleet One does not accept the network a

Chapter 1: Introduction98-141368-A 3Main unitsUnits includedThe SAILOR Fleet One system includes the following main units:• SAILOR Fleet One antenna•

Chapter 6: Maintenance and troubleshooting98-141368-A 10208010 Undervoltage has been detectedThe input voltage has dropped below an acceptable level.

Chapter 6: Maintenance and troubleshooting98-141368-A 10308033 Firmware image doesn't support antenna hardwareThe antenna hardware version is not

Chapter 6: Maintenance and troubleshooting98-141368-A 1040804B Illegal combination of antenna and terminalYou are not using the right combination of a

Chapter 6: Maintenance and troubleshooting98-141368-A 105Extended statusTo see the Extended status page, select HELPDESK > Extended status.To see u

Chapter 6: Maintenance and troubleshooting98-141368-A 106Self testThe Self test performs system test on the SAILOR Fleet One system, similar to the te

Chapter 6: Maintenance and troubleshooting98-141368-A 107Reset buttonTo access the Reset buttonThe terminal has a Reset button placed next to the SIM

Chapter 6: Maintenance and troubleshooting98-141368-A 108While the terminal is booting, press and hold the Reset button.For service use only! The boot

Chapter 6: Maintenance and troubleshooting98-141368-A 109List of reserved subnetsSome IP subnets are reserved for internal use in the terminal. If any

98-141368-A 110Appendix ATechnical specificationsASAILOR Fleet One antennaGeneral specificationsItem SpecificationFrequenciesInmarsat I-4 Transmit Rec

Appendix A: Technical specifications98-141368-A 111Environmental specificationsItem SpecificationWater and dust IPX6 spray proof in all directions, no

Chapter 1: Introduction98-141368-A 4SIM cardThe terminal has a SIM (Subscriber Identity Module) slot located in the connector panel behind a small cov

Appendix A: Technical specifications98-141368-A 112Minimum distance to transmittersThe table below shows the minimum recommended distance to transmitt

Appendix A: Technical specifications98-141368-A 113Outline, SAILOR Fleet One antennaDimensions are in mm.

Appendix A: Technical specifications98-141368-A 114SAILOR Fleet One terminalGeneral specificationsItem SpecificationWeight 2.2 kg (4.9 lbs)Dimensions

Appendix A: Technical specifications98-141368-A 115Antenna interface One connector, TNC-femaleInmarsat I-4 power:1525 to 1559 MHz: -94 dBm to -64 dBm1

Appendix A: Technical specifications98-141368-A 116Outline, SAILOR Fleet One terminalConnector panel, top view and end view. Dimensions are in mm.

Appendix A: Technical specifications98-141368-A 117Side view and bottom view. Dimensions are in mm.Weight: 2.2 kg.

98-141368-A 118GlossaryGlossaryAATC Auxiliary Terrestrial Component. Hybrid satellite terrestrial systems that use terrestrial repeaters to combine th

Glossary98-141368-A 119GGPS Global Positioning System. A system of satellites, computers, and receivers that is able to determine the latitude and lon

Glossary98-141368-A 120POST Power On Self Test. A test sequence that runs every time the system is powered up or reset. RRF Radio Frequency. Electroma

98-141368-A 121IndexIndexAaccess to settingslimit in web interface, 82administrator logonweb interface, 74administrator passwordchange, 76reset, 75ala

Chapter 1: Introduction98-141368-A 5Access to services and interfacesThe following table shows which equipment and connectors you can use to access th

Index98-141368-A 122distance to other transmitters, 112drainage of antenna, 14drawingantenna, 113terminal, 116Eevent messages, 98eventslist of, 98exte

Index98-141368-A 123phoneconnect, 42connector, 25types of connection, 45phone bookin web interface, 57limited numbers, 83phone numberof SAILOR Fleet O

Index98-141368-A 124Ttechnical specifications, 110temperature, 16terminalcable support, 19grounding, 17installation location, 16installing, 17outline

98-141368-A 6Chapter 2Installation2This chapter describes how to install the SAILOR Fleet One antenna and the SAILOR Fleet One terminal. It has the fo

Chapter 2: Installation98-141368-A 7Mounting considerations for the antennaWhen looking for a place to mount the SAILOR Fleet One antenna, make the fo

Chapter 2: Installation98-141368-A 8Radiation hazardThe SAILOR Fleet One antenna radiates 16.1 dBW EIRP. This translates to a minimum safety distance

Chapter 2: Installation98-141368-A 9Radar distanceThe minimum acceptable separation (d min.) between a radar and the antenna is determined by the rada

Chapter 2: Installation98-141368-A 10Radar interferenceEven at distances greater than “d min.” in the previous section the radar might still be able t

Chapter 2: Installation98-141368-A 11Antenna mast designThe antenna mast must be designed to carry the weight of the antenna unit, which is approximat

98-141368-A iiDocument number: 98-141368-ARelease date: 4 April 2014DisclaimerAny responsibility or liability for loss or damage in connection with th

Chapter 2: Installation98-141368-A 12Antenna mast lengthThe below table shows the values for a SAILOR Fleet One antenna mast without stays or wires. N

Chapter 2: Installation98-141368-A 13Install the antennaGround the antennaYou may ground the antenna using the mounting bolts.If the antenna cannot or

Chapter 2: Installation98-141368-A 14• Antenna cable modem-attenuation at 54 MHz: max. 4 dB.Antenna cable modem-attenuation at 36 MHz: max. 3 dB.• Ant

Chapter 2: Installation98-141368-A 15Mount the antennaThe radome can now be installed on the ship with 4 stainless steel bolts fastened to the hull or

Chapter 2: Installation98-141368-A 16Mounting considerations for the terminalWhere to place the terminalTemperature conditionsThe terminal must be pla

Chapter 2: Installation98-141368-A 17Install the terminalGround the terminalAntenna cableThe antenna ground is connected to the terminal ground by mea

Chapter 2: Installation98-141368-A 18Ground connection through the mounting surfaceIn addition to the ground stud you may connect the terminal chassis

Chapter 2: Installation98-141368-A 19Mount the Basic cable support (optional)If you want to use a cable support for your terminal, you can acquire a B

Chapter 2: Installation98-141368-A 20To install the terminal on a bulkheadTerminal with no cable supportDo as follows to mount the terminal on a bulkh

Chapter 2: Installation98-141368-A 21Connect cablesThe connector panelThe connector panel has the following connectors:• 1 Antenna connector (TNC)• 1

98-141368-A iiiSafety summary 1The following general safety precautions must be observed during all phases of operation, service and repair of this eq

Chapter 2: Installation98-141368-A 22Antenna interface on the terminalThe antenna interface on the terminal connects to the SAILOR Fleet One antenna.

Chapter 2: Installation98-141368-A 23PinoutThe power connector is a Mixed D-Sub connector 7W2, control pin male/ power pin male. The below table shows

Chapter 2: Installation98-141368-A 24To connect a remote on/off switchThe terminal has a remote on/off function. When the terminal power switch is in

Chapter 2: Installation98-141368-A 25Phone interfaceThe terminal has one RJ-11 connector for connecting an analogue phone.PinoutThe Phone connector is

Chapter 2: Installation98-141368-A 26LAN interfaceThe terminal has two Ethernet LAN ports with Power over Ethernet (PoE). The PoE standard for the Eth

Chapter 2: Installation98-141368-A 27To connect a wireless LAN access pointThe SAILOR Fleet One does not have a built-in wireless LAN (WLAN) access po

Chapter 2: Installation98-141368-A 28I/O interfaceThe terminal has an I/O connector with 5 configurable inputs/outputsThe connector is a WieCon Type 8

Chapter 2: Installation98-141368-A 29I/O pin functionsOutput pins 1,2 and 3:Pin 1: Ringer output.Pin 1 acts as a built-in switch in the terminal. You

Chapter 2: Installation98-141368-A 30Pin 3: Indicator for data connection.Pin 3 can be used as an indicator for active data connections. You can confi

Chapter 2: Installation98-141368-A 31Input pin 5/8 (example):The functions of the I/O pins are as follows:Pin 5/8: Ignition input.The ignition functio

98-141368-A ivCompass Safe Distance:SAILOR Fleet One terminal: min. 0.3 m.SAILOR Fleet One antenna: min. 1.2 mServiceUser access to the interior of th

Chapter 2: Installation98-141368-A 32To connect the data connection status kit (optional)The optional SAILOR Fleet One data connection status kit (par

Chapter 2: Installation98-141368-A 33To connect the data indicator lampThe data indicator lamp is used to show if there is an active data connection.S

Chapter 2: Installation98-141368-A 34Power cable selectionA power cable of 1 m is supplied with the SAILOR Fleet One terminal. Use this cable if possi

Chapter 2: Installation98-141368-A 35Power cable recommendationsOverviewThe terminal is delivered with a power cable, which can be extended according

Chapter 2: Installation98-141368-A 36To calculate the maximum cable extension, do as follows:1. First measure the source impedance in the ship install

98-141368-A 37Chapter 3Get started3This chapter describes how to start up the system and make the first call or data session. It has the following sec

Chapter 3: Get started98-141368-A 38Power up the SAILOR Fleet OnePower switchTo switch on the terminal, tip the On/Off switch.It normally takes a few

Chapter 3: Get started98-141368-A 39Register with the BGAN networkWhen the terminal is switched on and the SIM PIN is accepted (if required), the SAIL

Chapter 3: Get started98-141368-A 40Configuration for making callsOnce connected to the SAILOR Fleet One through your external WLAN access point, your

Chapter 3: Get started98-141368-A 41Connect an IP handsetPower supply (PoE)The SAILOR Fleet One can provide power to your IP handset through the LAN i

98-141368-A vRelated documentsThe below list shows the documents related to this manual and to the SAILOR Fleet One system.TypographyIn this manual, t

Chapter 3: Get started98-141368-A 42Connect an analogue phoneConnect your analogue phone to the Phone connector on the terminal using a standard phone

Chapter 3: Get started98-141368-A 43Make a callWhen the terminal is registered with the BGAN network you are ready to make or receive the first call.

Chapter 3: Get started98-141368-A 44Connect to the InternetBy default, the terminal does not automatically connect to the Internet when you connect yo

98-141368-A 45Chapter 4Operation4This chapter describes the options for making calls and data connections using the SAILOR Fleet One. It has the follo

Chapter 4: Operation98-141368-A 46To make or receive a phone callTo make a call from the SAILOR Fleet OneYou have different options for making a call:

Chapter 4: Operation98-141368-A 47To make a call to the SAILOR Fleet OneTo make a call to a phone connected to the terminal, dial + <SAILOR Fleet O

Chapter 4: Operation98-141368-A 48Dialling functionsLocal numbers and special-purpose numbersThere are a number of dialling functions available in the

Chapter 4: Operation98-141368-A 49Data connectionData connection typesThere are different types of data connections from/to the SAILOR Fleet One:• A u

Chapter 4: Operation98-141368-A 50Physical connection optionsYou can choose from the following options for connecting a computer to your SAILOR Fleet

Chapter 4: Operation98-141368-A 51The built-in web interfaceThe SAILOR Fleet One terminal has a built-in web interface, which is used for operating an

98-141368-A viTable of contentsChapter 1 IntroductionYour SAILOR Fleet One ...

Chapter 4: Operation98-141368-A 52Overview of the web interfaceBelow is an overview of the web interface.• The navigation pane holds the main menu. Cl

Chapter 4: Operation98-141368-A 53To navigate the web interface• To expand a menu, click the menu in the navigation pane. • To access status and setti

Chapter 4: Operation98-141368-A 54DashboardThe Dashboard is used for control and inspection of ongoing communication and for seeing properties and sta

Chapter 4: Operation98-141368-A 55• Satellite selection. The satellite selected for logon. For further information, see Select a preferred satellite o

Chapter 4: Operation98-141368-A 56To see information on calls and data connectionsThe following sections in the Dashboard show information on calls an

Chapter 4: Operation98-141368-A 57Phone bookIn the phone book you can:• Look up phone numbers• Look up short dial numbers for easy dialling from a han

Chapter 4: Operation98-141368-A 58Short dialThe entry number in the phone book is the Short dial number. When making a call from the terminal you can

Chapter 4: Operation98-141368-A 59Call logTo use the Call log, select CALLS from the left navigation pane.The CALLS page shows information on total us

Chapter 4: Operation98-141368-A 60SMS messagesTo see new SMS messagesWhen a new message has arrived, the icon bar at the top of the web interface show

Chapter 4: Operation98-141368-A 613. Type in the message in the Write new message field.If the message text is too long for one SMS, the message is se

Table of contents98-141368-A viiPhone book ...

Chapter 4: Operation98-141368-A 62To configure message settingsTo set up the default message optionsYou can set up general options for your outgoing m

Chapter 4: Operation98-141368-A 63SIM PINDo you need a SIM PIN?If a computer is connected when you start up the terminal, you can access the web inter

Chapter 4: Operation98-141368-A 64If your SIM card uses a PIN and the PIN has not yet been entered, the web interface will open on the PIN page.2. Typ

Chapter 4: Operation98-141368-A 654. Enter the PIN.When the display shows the handset ready symbol in the upper right corner, the handset is ready f

98-141368-A 66Chapter 5Configuration5This chapter describes how to configure the SAILOR Fleet One. using the web interface. It has the following secti

Chapter 5: Configuration98-141368-A 67Set up the data connectionTo set up your data connection, do as follows:1. From the SETTINGS page, select Data c

Chapter 5: Configuration98-141368-A 68Set up the interfacesTo configure the LAN interfaceIn the web interface you can set up the IP addressing between

Chapter 5: Configuration98-141368-A 692. At DHCP status, select Enabled (recommended for most purposes), or Disabled.•If you select Enabled, the termi

Chapter 5: Configuration98-141368-A 70Connecting and configuring IP handsets or smartphonesDo as follows:1. Connect the IP handset to one of the LAN p

Chapter 5: Configuration98-141368-A 71The handset remains in the list after disconnecting. When the handset is connected again, it is automatically re

Table of contents98-141368-A viiiReset button ...

Chapter 5: Configuration98-141368-A 72To configure the I/O interfaceThe terminal has an I/O connector with 5 configurable inputs/outputs. For details

Chapter 5: Configuration98-141368-A 73Select a preferred satelliteBy default the terminal is set up to automatically find the most appropriate satelli

Chapter 5: Configuration98-141368-A 74Log on as administratorThe settings under Administration are password protected. Once you have entered the admin

Chapter 5: Configuration98-141368-A 75The ADMINISTRATION page is now updated to let you change the user name and password, Save/load a configuration o

Chapter 5: Configuration98-141368-A 763. Type in the reset code obtained from your supplier and click Reset.4. Type in the user name admin and the def

Chapter 5: Configuration98-141368-A 77Save or load a configurationTo save the current configuration to a fileIf you need to reuse a configuration in a

Chapter 5: Configuration98-141368-A 78Call chargesIf you know the tariff for your subscribed services, you can enter these tariffs in the web interfac

Chapter 5: Configuration98-141368-A 79Log handlingTo clear the logs of the terminal and/or reset the counters for the time connected, do as follows:1.

Chapter 5: Configuration98-141368-A 803. Type in the number of mega bytes (MB) allowed. 4. Click Apply to save the settings.If you have entered the ca

Chapter 5: Configuration98-141368-A 81To change the PINTo change the PIN used to access the terminal, do as follows:1. Select ADMINISTRATION > SIM

98-141368-A 1Chapter 1Introduction1Your SAILOR Fleet OneCongratulations on the purchase of your SAILOR Fleet One System!SAILOR Fleet One is a maritime

Chapter 5: Configuration98-141368-A 82Set up user permissionsYou can allow or deny users who are not administrators access to certain functions and ma

Chapter 5: Configuration98-141368-A 83AT commands are low-level commands used to control modems, in this case the SAILOR Fleet One terminal. They are

Chapter 5: Configuration98-141368-A 84The numbers or masks must be max. 32 digits and may start with +. No other special characters are allowed. A mas

Chapter 5: Configuration98-141368-A 85External data connectionsYou can connect external devices e.g. for fishery reporting. These external devices com

Chapter 5: Configuration98-141368-A 862. Select Enabled to enable the use of this external data connection. If you select Disabled, this data connecti

Chapter 5: Configuration98-141368-A 87Track the SAILOR Fleet OneThe SAILOR Fleet One system can be used for tracking purposes. You can set up the term

Chapter 5: Configuration98-141368-A 882. If you have installed a data connection switch, select Yes or No next to I/O control.• Select Yes if you want

Chapter 5: Configuration98-141368-A 89Antenna RF noise filterThe SAILOR Fleet One system has a built-in filter that makes it resilient to interference

98-141368-A 90Chapter 6Maintenance and troubleshooting6This chapter gives guidelines for troubleshooting and provides an overview of the different mea

Chapter 6: Maintenance and troubleshooting98-141368-A 91Update softwareThe next pages describe how to upload software from your computer to the termin